.smart-categorization-container[data-astro-cid-xp7rmhkg]{width:100%;max-width:520px;background:#fff;border-radius:12px;padding:20px;display:flex;flex-direction:column;gap:20px;box-shadow:0 4px 12px #0000000f;font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,sans-serif}.animate-in[data-astro-cid-xp7rmhkg]{animation:fadeIn .4s ease-out}.categorization-header[data-astro-cid-xp7rmhkg]{display:flex;justify-content:space-between;align-items:flex-start;padding-bottom:16px;border-bottom:1px solid #e2e8f0}.header-content[data-astro-cid-xp7rmhkg]{display:flex;align-items:center;gap:12px}.header-icon[data-astro-cid-xp7rmhkg]{font-size:24px}.header-text[data-astro-cid-xp7rmhkg]{display:flex;flex-direction:column;gap:2px}.header-title[data-astro-cid-xp7rmhkg]{font-size:16px;font-weight:600;color:#1e293b;margin:0}.header-subtitle[data-astro-cid-xp7rmhkg]{font-size:12px;color:#64748b;margin:0}.ai-badge[data-astro-cid-xp7rmhkg]{display:flex;align-items:center;gap:6px;background:#dbeafe;color:#1e40af;padding:6px 10px;border-radius:12px;font-size:10px;font-weight:500;white-space:nowrap}.ai-text[data-astro-cid-xp7rmhkg]{line-height:1}.ai-icon[data-astro-cid-xp7rmhkg]{font-size:12px}.feedback-grid[data-astro-cid-xp7rmhkg]{display:grid;grid-template-columns:1fr;gap:16px}.feedback-card[data-astro-cid-xp7rmhkg]{background:#f8fafc;border-radius:10px;padding:12px;border:1px solid #e2e8f0;display:flex;flex-direction:column;gap:8px;position:relative;overflow:hidden}.feedback-card[data-astro-cid-xp7rmhkg].service-issue{border-left:4px solid #ef4444;animation:slideInLeft .6s ease-out .1s both}.feedback-card[data-astro-cid-xp7rmhkg].praise{border-left:4px solid #10b981;animation:slideInLeft .6s ease-out .2s both}.feedback-card[data-astro-cid-xp7rmhkg].question{border-left:4px solid #3b82f6;animation:slideInLeft .6s ease-out .3s both}.feedback-card[data-astro-cid-xp7rmhkg].idea{border-left:4px solid #8b5cf6;animation:slideInLeft .6s ease-out .4s both}@keyframes slideInLeft{0%{opacity:0;transform:translate(-20px)}to{opacity:1;transform:translate(0)}}.feedback-content[data-astro-cid-xp7rmhkg]{display:flex;flex-direction:column;gap:10px}.feedback-header[data-astro-cid-xp7rmhkg]{display:flex;justify-content:space-between;align-items:center;gap:12px}.name-time[data-astro-cid-xp7rmhkg]{display:flex;align-items:center;gap:8px}.feedback-text[data-astro-cid-xp7rmhkg]{font-size:13px;line-height:1.5;color:#334155;margin:0;font-style:italic}.customer-name[data-astro-cid-xp7rmhkg]{font-size:12px;font-weight:600;color:#374151}.timestamp[data-astro-cid-xp7rmhkg]{font-size:11px;color:#94a3b8}.category-tag[data-astro-cid-xp7rmhkg]{display:flex;align-items:center;gap:6px;padding:6px 10px;border-radius:8px;font-size:11px;font-weight:600;border:2px solid;box-shadow:0 1px 3px #0000001a;flex-shrink:0}.category-icon[data-astro-cid-xp7rmhkg]{font-size:14px}.ai-indicator[data-astro-cid-xp7rmhkg]{font-size:10px;opacity:.7}.category-name[data-astro-cid-xp7rmhkg]{letter-spacing:.3px}.service-issue-tag[data-astro-cid-xp7rmhkg]{background:linear-gradient(135deg,#fef2f2,#fee2e2);color:#ef4444;border-color:#ef4444}.praise-tag[data-astro-cid-xp7rmhkg]{background:linear-gradient(135deg,#f0fdf4,#dcfce7);color:#10b981;border-color:#10b981}.question-tag[data-astro-cid-xp7rmhkg]{background:linear-gradient(135deg,#eff6ff,#dbeafe);color:#3b82f6;border-color:#3b82f6}.idea-tag[data-astro-cid-xp7rmhkg]{background:linear-gradient(135deg,#faf5ff,#f3e8ff);color:#8b5cf6;border-color:#8b5cf6}.categorization-stats[data-astro-cid-xp7rmhkg]{display:flex;align-items:center;justify-content:space-between;background:linear-gradient(135deg,#f8fafc,#e2e8f0);padding:16px;border-radius:10px;border:1px solid #e2e8f0}.stat-item[data-astro-cid-xp7rmhkg]{display:flex;flex-direction:column;align-items:center;gap:4px;flex:1}.stat-number[data-astro-cid-xp7rmhkg]{font-size:16px;font-weight:700;color:#1e293b;animation:countUp 2s ease-out 1s both}.stat-label[data-astro-cid-xp7rmhkg]{font-size:10px;color:#64748b;text-align:center;font-weight:500;line-height:1.3}.stat-divider[data-astro-cid-xp7rmhkg]{width:1px;height:30px;background:#cbd5e1;margin:0 12px}@keyframes countUp{0%{opacity:0;transform:translateY(10px)}to{opacity:1;transform:translateY(0)}}@media (max-width: 540px){.smart-categorization-container[data-astro-cid-xp7rmhkg]{border-radius:0;padding:16px}.categorization-header[data-astro-cid-xp7rmhkg]{flex-direction:column;gap:12px;align-items:flex-start}.feedback-grid[data-astro-cid-xp7rmhkg]{gap:12px}.feedback-card[data-astro-cid-xp7rmhkg]{padding:10px}.feedback-header[data-astro-cid-xp7rmhkg]{flex-direction:column;align-items:flex-start;gap:8px}.category-tag[data-astro-cid-xp7rmhkg]{align-self:flex-end}.categorization-stats[data-astro-cid-xp7rmhkg]{padding:12px}.stat-number[data-astro-cid-xp7rmhkg]{font-size:14px}.stat-divider[data-astro-cid-xp7rmhkg]{margin:0 8px;height:25px}}@media (prefers-reduced-motion: reduce){.feedback-card[data-astro-cid-xp7rmhkg],.stat-number[data-astro-cid-xp7rmhkg]{animation:none}}.trend-intelligence-container[data-astro-cid-kel5fkl5]{width:100%;max-width:520px;background:#fff;border-radius:12px;padding:20px;display:flex;flex-direction:column;gap:20px;box-shadow:0 4px 12px #0000000f;font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,sans-serif}.animate-in[data-astro-cid-kel5fkl5]{animation:fadeIn .4s ease-out}@keyframes fadeIn{0%{opacity:0;transform:translateY(8px)}to{opacity:1;transform:translateY(0)}}.dashboard-header[data-astro-cid-kel5fkl5]{display:flex;justify-content:space-between;align-items:flex-start;padding-bottom:16px;border-bottom:1px solid #e2e8f0}.header-content[data-astro-cid-kel5fkl5]{display:flex;align-items:center;gap:12px}.header-icon[data-astro-cid-kel5fkl5]{font-size:24px}.header-text[data-astro-cid-kel5fkl5]{display:flex;flex-direction:column;gap:2px}.header-title[data-astro-cid-kel5fkl5]{font-size:16px;font-weight:600;color:#1e293b;margin:0}.header-subtitle[data-astro-cid-kel5fkl5]{font-size:12px;color:#64748b;margin:0}.time-filter[data-astro-cid-kel5fkl5]{background:#f1f5f9;color:#475569;padding:4px 8px;border-radius:8px;font-size:11px;font-weight:500;border:1px solid #cbd5e1}.metrics-row[data-astro-cid-kel5fkl5]{display:grid;grid-template-columns:1fr 1fr;gap:12px}.metric-card[data-astro-cid-kel5fkl5]{background:#f8fafc;padding:16px;border-radius:10px;border:1px solid #e2e8f0;display:flex;flex-direction:column;gap:8px;animation:slideUp .6s ease-out both}.metric-card[data-astro-cid-kel5fkl5].positive{border-left:4px solid #10b981;animation-delay:.1s}.metric-card[data-astro-cid-kel5fkl5].warning{border-left:4px solid #f59e0b;animation-delay:.2s}@keyframes slideUp{0%{opacity:0;transform:translateY(20px)}to{opacity:1;transform:translateY(0)}}.metric-header[data-astro-cid-kel5fkl5]{display:flex;align-items:center;gap:8px}.metric-icon[data-astro-cid-kel5fkl5]{font-size:16px}.metric-title[data-astro-cid-kel5fkl5]{font-size:12px;font-weight:600;color:#475569}.metric-value[data-astro-cid-kel5fkl5]{display:flex;align-items:center;gap:6px}.metric-number[data-astro-cid-kel5fkl5]{font-size:20px;font-weight:700;color:#1e293b}.metric-trend[data-astro-cid-kel5fkl5]{font-size:16px}.metric-subtitle[data-astro-cid-kel5fkl5]{font-size:11px;color:#64748b}.chart-section[data-astro-cid-kel5fkl5]{background:#f8fafc;padding:16px;border-radius:10px;border:1px solid #e2e8f0;animation:slideUp .6s ease-out .3s both}.chart-header[data-astro-cid-kel5fkl5]{display:flex;justify-content:space-between;align-items:center;margin-bottom:12px}.chart-title[data-astro-cid-kel5fkl5]{font-size:14px;font-weight:600;color:#1e293b;margin:0}.chart-legend[data-astro-cid-kel5fkl5]{display:flex;gap:12px}.legend-item[data-astro-cid-kel5fkl5]{display:flex;align-items:center;gap:4px;font-size:11px;color:#64748b}.legend-dot[data-astro-cid-kel5fkl5]{width:8px;height:8px;border-radius:50%}.legend-dot[data-astro-cid-kel5fkl5].positive{background:#10b981}.legend-dot[data-astro-cid-kel5fkl5].negative{background:#ef4444}.chart-container[data-astro-cid-kel5fkl5]{position:relative}.trend-chart[data-astro-cid-kel5fkl5]{width:100%;height:auto;max-height:120px}.trend-line[data-astro-cid-kel5fkl5]{stroke-dasharray:0;stroke-dashoffset:0;opacity:1}.animate-in[data-astro-cid-kel5fkl5] .trend-line[data-astro-cid-kel5fkl5]{stroke-dasharray:1000;stroke-dashoffset:1000;animation:drawLine 2s ease-out .5s forwards}.animate-in[data-astro-cid-kel5fkl5] .positive-line[data-astro-cid-kel5fkl5]{animation-delay:.7s}.animate-in[data-astro-cid-kel5fkl5] .negative-line[data-astro-cid-kel5fkl5]{animation-delay:.9s}@keyframes drawLine{0%{stroke-dashoffset:1000}to{stroke-dashoffset:0}}.data-point[data-astro-cid-kel5fkl5]{opacity:0;animation:popIn .4s ease-out 2.5s forwards}@keyframes popIn{0%{opacity:0;transform:scale(0)}70%{transform:scale(1.2)}to{opacity:1;transform:scale(1)}}.chart-labels[data-astro-cid-kel5fkl5]{display:flex;justify-content:space-between;margin-top:8px;font-size:10px;color:#94a3b8}.issues-section[data-astro-cid-kel5fkl5]{animation:slideUp .6s ease-out .4s both}.issues-header[data-astro-cid-kel5fkl5]{display:flex;justify-content:space-between;align-items:center;margin-bottom:12px}.issues-title[data-astro-cid-kel5fkl5]{font-size:14px;font-weight:600;color:#1e293b;margin:0}.issues-count[data-astro-cid-kel5fkl5]{font-size:11px;color:#64748b;background:#f1f5f9;padding:2px 6px;border-radius:6px}.issues-list[data-astro-cid-kel5fkl5]{display:flex;flex-direction:column;gap:8px}.issue-item[data-astro-cid-kel5fkl5]{display:flex;align-items:center;gap:12px;padding:12px;background:#fefefe;border-radius:8px;border:1px solid #e2e8f0;position:relative}.issue-item[data-astro-cid-kel5fkl5].critical{border-left:4px solid #ef4444;background:#fef2f2}.issue-item[data-astro-cid-kel5fkl5].moderate{border-left:4px solid #f59e0b;background:#fffbeb}.issue-indicator[data-astro-cid-kel5fkl5]{width:8px;height:8px;border-radius:50%;flex-shrink:0}.issue-item[data-astro-cid-kel5fkl5].critical .issue-indicator[data-astro-cid-kel5fkl5]{background:#ef4444;animation:pulse 2s infinite}.issue-item[data-astro-cid-kel5fkl5].moderate .issue-indicator[data-astro-cid-kel5fkl5]{background:#f59e0b}.issue-content[data-astro-cid-kel5fkl5]{flex:1;display:flex;flex-direction:column;gap:4px}.issue-title[data-astro-cid-kel5fkl5]{font-size:13px;font-weight:600;color:#1e293b}.issue-details[data-astro-cid-kel5fkl5]{display:flex;gap:8px;align-items:center}.issue-metric[data-astro-cid-kel5fkl5]{font-size:11px;font-weight:600;color:#ef4444}.issue-timeframe[data-astro-cid-kel5fkl5]{font-size:11px;color:#64748b}.action-badge[data-astro-cid-kel5fkl5]{font-size:10px;font-weight:600;padding:3px 8px;border-radius:6px;text-transform:uppercase;letter-spacing:.3px}.action-badge[data-astro-cid-kel5fkl5].urgent{background:#fee2e2;color:#dc2626;border:1px solid #fca5a5}.action-badge[data-astro-cid-kel5fkl5].moderate{background:#fef3c7;color:#d97706;border:1px solid #fde68a}.ai-insights[data-astro-cid-kel5fkl5]{display:flex;align-items:flex-start;gap:10px;background:linear-gradient(135deg,#eff6ff,#dbeafe);padding:12px;border-radius:10px;border:1px solid #93c5fd;animation:slideUp .6s ease-out .5s both}.insight-icon[data-astro-cid-kel5fkl5]{font-size:18px;flex-shrink:0}.insight-text[data-astro-cid-kel5fkl5]{font-size:12px;color:#1e40af;line-height:1.4}@media (max-width: 540px){.trend-intelligence-container[data-astro-cid-kel5fkl5]{border-radius:0;padding:16px}.dashboard-header[data-astro-cid-kel5fkl5]{flex-direction:column;gap:12px;align-items:flex-start}.metrics-row[data-astro-cid-kel5fkl5]{grid-template-columns:1fr;gap:8px}.chart-section[data-astro-cid-kel5fkl5]{padding:12px}.issues-list[data-astro-cid-kel5fkl5]{gap:6px}.issue-item[data-astro-cid-kel5fkl5],.ai-insights[data-astro-cid-kel5fkl5]{padding:10px}}@media (prefers-reduced-motion: reduce){.metric-card[data-astro-cid-kel5fkl5],.chart-section[data-astro-cid-kel5fkl5],.issues-section[data-astro-cid-kel5fkl5],.ai-insights[data-astro-cid-kel5fkl5],.trend-line[data-astro-cid-kel5fkl5],.data-point[data-astro-cid-kel5fkl5],.issue-indicator[data-astro-cid-kel5fkl5]{animation:none}}
