Measure employee Net Promoter Score (eNPS) and workplace satisfaction. Identify engagement drivers, management effectiveness, and areas for improvement.
This employee satisfaction survey is designed for HR teams, people operations, and company leaders who want to measure and improve workplace engagement. It covers the core drivers of employee satisfaction: management quality, career development, recognition, work-life balance, and compensation.
The eNPS question provides a single, trackable loyalty metric that correlates with retention and productivity. Combined with the open-ended questions, you get both a quantitative benchmark and qualitative insights into what matters most to your team.
How satisfied are you with your overall experience working here?
How likely are you to recommend this company as a great place to work?
Do you feel your work is meaningful and contributes to the company's goals?
How would you rate the communication and transparency from leadership?
How supportive and effective is your direct manager?
How satisfied are you with your opportunities for career growth and development?
How would you rate the work-life balance at this company?
Do you have the tools and resources you need to do your job effectively?
Do you feel recognized and appreciated for your contributions?
How would you rate the compensation and benefits package?
What do you value most about working here?
What is the one thing we could change to make this a better workplace?
Run this survey quarterly or bi-annually to track engagement trends over time without survey fatigue.
Guarantee anonymity -- employees give more honest feedback when they know responses cannot be traced to them.
Add department or team-level segmentation to identify pockets of low engagement.
The eNPS question (question 2) gives you a single benchmarkable score to track alongside industry averages.
Share results and action plans with the team -- nothing kills engagement faster than surveys that lead to no change.
Consider adding a question about remote/hybrid work satisfaction if applicable to your organization.
Deploy confidential employee surveys, track eNPS over time, and identify engagement trends with Customer Echo.