From simple Zapier automations to enterprise-grade API integrations, Customer Echo fits seamlessly into your existing workflow. Choose the level of integration that's right for your business.
For most teams, Zapier is the perfect way to connect Customer Echo to your favorite tools. Set up automated workflows in minutes—no coding required. Send new feedback to Slack, create tasks in Asana, or update your CRM automatically. With 5,000+ app integrations available, you can connect Customer Echo to virtually any tool in your stack.
Connect Customer Echo to your existing tools with these popular pre-built workflows.
Get instant alerts for critical feedback directly in your team channels
Send follow-up emails or internal notifications based on feedback type
Automatically log feedback data to spreadsheets for additional analysis
Update customer records in Salesforce, HubSpot, or Pipedrive automatically
Create tasks or tickets in Asana, Trello, or Jira based on feedback priority
Send feedback metrics to Google Analytics, Mixpanel, or your BI dashboard
For larger organizations with complex requirements, our Enterprise API provides complete programmatic access to Customer Echo. Build custom integrations, create automated workflows, and embed feedback collection directly into your applications. Full REST API with comprehensive documentation, SDKs for popular languages, and dedicated support from our integration team.
Our Enterprise API gives you complete control over feedback collection, analysis, and reporting within your existing systems.
Access feedback, analytics, and insights programmatically as they're generated
Create and manage feedback collection points directly through your applications
Access our AI sentiment analysis and categorization for your own text data
Programmatically manage team members, permissions, and access controls
Generate custom reports and export data in multiple formats programmatically
OAuth 2.0, API keys, rate limiting, and audit logs for enterprise compliance
Our team is here to help you choose the right integration approach and get up and running quickly.
Start with Zapier to connect Customer Echo to your existing tools. No technical expertise required—most integrations can be set up in under 10 minutes.
Our Enterprise API provides complete flexibility for custom integrations. Includes dedicated support, custom onboarding, and priority feature requests.
Join 500+ businesses transforming feedback into growth with Customer Echo
Transform every customer interaction into actionable insights. Instant feedback collection, AI-powered analysis, and automated workflows—all in one platform.
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