Flexible Pricing for Every Business Type

Location-based pricing for physical businesses. Volume-based for FMCG & e-commerce. Start with a 14-day free trial. No credit card required.

Perfect for Physical Locations

Restaurants, retail stores, franchises, and service locations

Single Location

$79 /month
  • 1 location included
  • Perfect for restaurants, retail stores, cafes
  • AI-powered insights & sentiment analysis
  • Unlimited feedback collection points
  • Customer case management
  • Weekly location performance reports
  • Zapier integration
  • Email support
Start 14-Day Free Trial
Most Popular

Multi-Location

$199 /month
  • Up to 3 locations included
  • Ideal for franchise operations & chains
  • Everything in Single Location, plus:
  • Daily location performance reports
  • Cross-location analytics dashboard
  • Location-specific NPS tracking
  • Centralized multi-location management
  • API access
  • Priority phone & chat support
Start 14-Day Free Trial

Enterprise Locations

Custom
  • Unlimited locations
  • Perfect for large franchise networks
  • Multi-brand location management
  • Custom AI model training per location type
  • Advanced location performance analytics
  • Location-based user permissions
  • SSO & enterprise security
  • Dedicated success manager
  • Custom integrations & SLA
Contact Sales

See Your Savings Potential

Calculate how much time and money you could save with our AI-powered feedback platform.

Your Restaurant Details

1 50+
3 locations
10 500+
50 reviews/month

Your Savings Potential

Time Saved Weekly
7.5 hours
Revenue Protected Monthly
$4,500
Negative Reviews Prevented
89%

Need something different?

Your business is unique. Let's create a custom solution that fits perfectly.

Let's Talk

Understanding Our Fair Usage Approach

We believe in sustainable pricing that works for everyone. Our approach ensures you get the value you need while helping us maintain platform quality and performance.

For Location-Based Businesses

Each location includes reasonable usage for typical feedback volumes. If you experience higher-than-expected traffic, we'll work with you to find the right solution rather than imposing strict limits.

For FMCG & E-commerce

Volume tiers are designed around real-world usage patterns. We provide usage alerts at 80% capacity so you can adjust your plan before any service impact, ensuring smooth operations.

Our Promise: We'll always notify you before any usage limits affect your service, and we're committed to finding solutions that work for your business growth.

30-day money back guarantee • No setup fees • Cancel anytime

24/7 Support
SOC 2 Certified
99.9% Uptime

Frequently Asked Questions

Got questions? We've got answers. Find everything you need to know about our platform.

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Join hundreds of businesses already using Customer Echo to boost satisfaction, prevent negative reviews, and increase customer loyalty.

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