How a 200-location franchise improved brand consistency and franchisee success
QuickServe struggled to maintain consistent quality across franchise locations. They had no standardized way to measure customer experience or support underperforming franchisees.
Rolled out Customer Echo's multi-tenant platform across all locations. Created benchmarking reports, automated franchisee coaching, and established data-driven best practice sharing.
35% improvement in brand consistency scores
50% reduction in underperforming locations
20-point average NPS increase
15% boost in system-wide revenue
"Customer Echo unified our franchise network around customer experience. Franchisees now learn from each other's successes, and we can support struggling locations before they fail."
Join QuickServe Franchises and thousands of other businesses transforming their customer experience with Customer Echo.
Transform every customer interaction into actionable insights. Instant feedback collection, AI-powered analysis, and automated workflows—all in one platform.
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