Transform patient feedback into better care outcomes. Improve satisfaction, reduce complaints, and enhance care quality with healthcare-focused AI insights.
From clinics to hospital systems, Customer Echo helps healthcare providers understand patient sentiment, improve care delivery, and boost satisfaction scores through intelligent feedback analysis.
Built for the unique requirements of patient experience management
AI analyzes feedback on treatment effectiveness and bedside manner
Track and reduce appointment delays and emergency room wait times
Identify care team strengths and training opportunities from patient feedback
Track HCAHPS scores and identify areas for improvement
Monitor cleanliness, comfort, and facility-related patient concerns
Analyze feedback on doctor-patient communication and follow-up care
Our proven process helps healthcare providers improve satisfaction and care quality
QR codes on tables, receipt surveys, tablet stations, or SMS follow-ups. Use what works best for your restaurant style.
Customers share their experience in under 30 seconds. AI analyzes responses and categorizes feedback automatically.
Get alerts for issues, thank happy customers, and track improvements over time. Turn insights into higher ratings.
Join leading healthcare organizations improving patient satisfaction with AI
Reduction in negative reviews
Increase in positive reviews
Improvement in customer retention
Average revenue increase
From private practices to health systems, find the right fit
For large enterprises and organizations
For large enterprises and organizations
For large enterprises and organizations
Join healthcare providers using AI to deliver exceptional patient experiences and improve care outcomes.
Transform every customer interaction into actionable insights. Instant feedback collection, AI-powered analysis, and automated workflows—all in one platform.
Copyright © 2025 Customer Echo. All rights reserved.