Transform guest feedback into actionable insights. Improve food quality, service, and ambiance with AI-powered sentiment analysis designed for restaurants.
From Michelin-starred establishments to local favorites, Customer Echo helps restaurants understand guest sentiment, improve operations, and build loyalty through AI-powered feedback intelligence.
Purpose-built features that understand the unique challenges of restaurant operations
AI analyzes dish-specific feedback to identify winners and losers on your menu
Monitor server performance and identify training opportunities from guest comments
Instant notifications for negative experiences allow immediate service recovery
Connect feedback trends to revenue data and predict busy periods
Compare performance across locations and identify best practices
Track hygiene and safety mentions to stay ahead of health inspections
Our proven process helps restaurants improve ratings and revenue
QR codes on tables, receipt surveys, tablet stations, or SMS follow-ups. Use what works best for your restaurant style.
Customers share their experience in under 30 seconds. AI analyzes responses and categorizes feedback automatically.
Get alerts for issues, thank happy customers, and track improvements over time. Turn insights into higher ratings.
Join hundreds of restaurants improving their guest experience with Customer Echo
Reduction in negative reviews
Increase in positive reviews
Improvement in customer retention
Average revenue increase
From single locations to restaurant groups, we have a plan that fits
For large enterprises and organizations
For large enterprises and organizations
For large enterprises and organizations
Join hundreds of restaurants using AI to understand guests better and deliver exceptional dining experiences.
Transform every customer interaction into actionable insights. Instant feedback collection, AI-powered analysis, and automated workflows—all in one platform.
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