Complete Feedback Collection Across Every Channel

CustomerEcho provides every tool you need to collect feedback. Deploy QR codes in physical locations, embed forms on websites, enable voice feedback for detailed responses, and run NPS surveys automatically. With universal language support and complete brand customization, you'll capture authentic customer voices at every touchpoint, achieving response rates 3x higher than traditional methods.

Start Free Trial Book a Demo

Every Collection Method Your Business Needs

Multiple channels, voice capability, NPS surveys, and complete customization

QR Code Feedback

Turn Any Surface Into a Feedback Point. Transform physical locations into instant feedback channels. QR codes work everywhere - restaurant tables, retail stores, product packaging, receipts, event venues, waiting rooms. Customers scan and share feedback in under 30 seconds without downloading apps or creating accounts.

  • Generate unlimited QR codes for different locations, products, or services
  • Works on any smartphone - no app downloads required
  • Track which QR codes generate the most feedback
  • Print on anything or display on digital screens

Share & Distribution

QR Code

QR Code

Customers can scan this QR code to quickly access your feedback form.

Seamless Website Integration

Add feedback collection to any website with a single line of code. The embedded form matches your site design perfectly and appears exactly where you want it. Capture feedback from website visitors without disrupting their browsing experience.

  • One-line embed code works with any website or platform
  • Responsive design adapts to desktop, tablet, and mobile
  • Customize appearance to match your website perfectly
  • No technical expertise required for installation
starbucks.com

Premium Coffee Delivered Fresh

Experience the finest coffee beans from around the world, roasted to perfection and delivered to your door.

Featured Products

Ethiopian Blend

Light roast, fruity notes

$24.99

Voice Recording

Let customers express themselves naturally through voice feedback. Speaking is faster than typing and captures emotional context that text alone cannot convey. Perfect for detailed feedback, customers on-the-go, or those who prefer talking to typing.

  • Capture Emotion and Nuance
  • One-tap voice recording on any device
  • Automatic transcription preserves both audio and text
  • Captures emotional tone and urgency in feedback
  • 30 seconds of voice conveys more than paragraphs of text

Support for all languages

Break down language barriers with AI-powered transcription and translation. Customers can provide feedback in any language they're comfortable with - whether typing or speaking. Our AI seamlessly transcribes and translates feedback, ensuring you understand every customer regardless of language.

  • Supports absolutely any language through advanced AI
  • Automatic transcription of voice feedback in native language
  • Real-time translation for your team to understand all feedback
  • No configuration needed - language detection is automatic
feedback.yourcompany.com

Share Your Feedback

Speak your language, we'll understand

🇺🇸 English

AI Language Processing

Automatic translation and understanding

Language Detected

Your feedback will appear here...

AI translation will appear here...

Supported Languages
🇺🇸 English
🇪🇸 Spanish
🇨🇳 Chinese
🇸🇦 Arabic
🇯🇵 Japanese
🇫🇷 French
🇰🇷 Korean
🇮🇳 Hindi

Fully Branded Experience

Every feedback touchpoint reinforces your brand identity. From custom QR code designs to perfectly matched form colors and logos, maintain complete brand consistency across all feedback channels. White-label options ensure customers only see your brand.

  • Custom colors, fonts, and logos on all feedback forms
  • Branded QR codes that match your visual identity
  • White-label solution removes all CustomerEcho branding
  • Consistent experience strengthens brand trust
feedback.starbucks.com

We'd love your feedback

Please take a few minutes to answer the following questions to help us improve the platform.

Built-in NPS & Satisfaction Surveys

Automatically collect Net Promoter Score and satisfaction ratings with every feedback interaction. No separate survey tools needed - NPS is seamlessly integrated into your feedback collection flow with smart timing to maximize response rates.

  • NPS questions embedded in feedback flow for 95% completion rates
  • Customizable satisfaction metrics (CSAT, CES, custom scores)
  • Smart survey timing based on customer journey stage
  • Automatic score calculation and trend tracking
NPS Survey 95% completion rate

How likely are you to recommend our service to a friend or colleague?

Not at all likely Extremely likely
Smart timing based on customer journey
Live NPS Score
72 +5
60% Promoters 25% Passives 15% Detractors

Built for Every Customer Interaction

Transform any touchpoint into a feedback opportunity

  • Can help businesses capture feedback while the customer experience is still fresh
  • Can let customers share detailed experiences through voice instead of typing
  • Can turn product packaging into a direct feedback channel with QR codes
  • Can embed feedback forms directly into your website or web app
  • Can collect feedback from international customers in their native language
  • Can maintain brand consistency across all physical and digital touchpoints
  • Can generate unique QR codes for different locations, teams, or products
  • Can capture authentic customer emotion through voice feedback

Start Listening to Your Customers Today

Join 500+ businesses transforming feedback into growth with Customer Echo

Start Your Free Trial Schedule a Demo

Features

Product

Comparisons

Company

Support

Customer Echo

Transform every customer interaction into actionable insights. Instant feedback collection, AI-powered analysis, and automated workflows—all in one platform.

Copyright © 2025 Customer Echo. All rights reserved.