Measure and understand your customer experience metrics with our free calculators. No signup required -- just enter your numbers and get instant results.
Calculate your Net Promoter Score and compare against industry benchmarks. Enter your promoter, passive, and detractor counts to see your NPS instantly.
Use calculatorCalculate your Customer Satisfaction Score and track improvement over time. See how your CSAT compares to industry standards.
Use calculatorFind out exactly how many survey responses you need for statistically reliable results. Set your confidence level and margin of error to calculate instantly.
Use calculatorAll tools are completely free to use with no signup required. For automated, real-time tracking of NPS, CSAT, and other CX metrics across all your locations, try Customer Echo.
Customer Echo tracks NPS, CSAT, and sentiment in real time across all your locations. No spreadsheets, no manual calculations.