Dashboards & Reporting Components
Business intelligence, real-time metrics, and automated reports
Business Intelligence Dashboard
@/components/visuals/business-dashboard-visual.astro
Real-time business intelligence dashboard that aggregates all customer feedback data. Features live metrics, AI-powered sentiment analysis, recent feedback stream, and automated recommendations.
- Live metrics: Total feedback, NPS, CSAT scores
- AI sentiment analysis with trend indicators
- Recent customer feedback with urgency alerts
- AI-powered recommendations for immediate action
- Clean, professional interface matching your brand
Customer Experience Dashboard
AI Sentiment Analysis
Recent Customer Feedback
2 Urgent
Excellent service! The staff was incredibly helpful.
Quick response to my inquiry. Very satisfied.
Product quality could be better for the price.
π‘ AI-Powered Recommendations
Updated 1 min agoContact 2 customers with urgent issues within the next hour
Review pricing feedback from 3 customers this week
Share positive feedback with the support team
QR Code Performance Dashboard
@/components/visuals/qr-performance-visual.astro
Clean dashboard showing QR code performance metrics and key feedback statistics. Displays scan-to-response conversion rates, location-based performance tracking, and real-time metrics.
- QR code scan and response tracking by location
- Real-time conversion rate monitoring (51% response rate)
- Key metrics: Total feedback, active cases, response time
- Today vs all-time performance comparison
QR Code Performance
Feedback collection by location
Key Metrics
Today vs All Time
Automated Reporting Dashboard
@/components/visuals/automated-reporting-visual.astro
Professional, share-ready reports generated automatically by AI. Eliminate manual report creation and data analysis tasks.
- Executive summary with key recommendations
- Real-time metrics including NPS, CSAT, and sentiment scores
- Comprehensive analysis sections with visual breakdowns
- Professional formatting ready for boardroom presentations
Daily Report
Executive Summary
The day is going not as good as expected. 4 complaints were received with the majority complaining about service quality.
Key Recommendations
- Immediate action by contacting customers that complained about the service quality.
- Consider offering a discount to customers that complained about the service quality.
- Recover the customers that complained about the service quality by offering a refund.
Sentiment Analysis
Customer sentiment breakdown
Feedback Categories
Types of feedback received
NPS Score Breakdown
Promoters, passives, and detractors
Customer Cases
Support cases for this period
Report generated on September 06, 2025 at 10:00 AM
Main Building - Customer Experience Report
Report Export & Integration
@/components/visuals/report-export-visual.astro
Download in any format, integrate with BI tools, or embed in presentations. Multiple export formats including PDF, Excel, PowerPoint, and CSV.
- Export to PDF, Excel, PowerPoint, and CSV formats
- API integration with Tableau, Power BI, and Looker
- Automated delivery to cloud storage platforms
- White-label options for client-facing reports
Export & Integration
Download reports or sync with your tools
Export Formats
BI Tool Integrations
White-label Ready
Export reports with your branding for client-facing presentations. Custom logos, colors, and formatting available.
Report Scheduling & Timing
@/components/visuals/report-scheduling-visual.astro
Reports arrive when you need them - daily, weekly, or monthly. Smart scheduling ensures insights reach decision-makers at the optimal time.
- Customizable delivery schedules by recipient role
- Time zone optimization for global teams
- Calendar integration prevents delivery during holidays
- Urgent issue reports delivered immediately regardless of schedule
Report Scheduling
Automated delivery at the perfect time
Active Schedules
Daily Operations Report
ActiveWeekly Customer Insights
ActiveMonthly Executive Summary
ActiveUrgent Issue Alerts
MonitoringGlobal Time Zone Coverage
Smart Delivery Features
Calendar Integration
Syncs with Google Calendar, Outlook, and other calendar systems to respect out-of-office schedules
Built-in NPS & Satisfaction Surveys
@/components/visuals/nps-survey-visual.astro
Automatically collect Net Promoter Score and satisfaction ratings with every feedback interaction. Clean, interactive NPS survey form with intuitive number selection.
- NPS questions embedded in feedback flow for 95% completion rates
- Customizable satisfaction metrics (CSAT, CES, custom scores)
- Smart survey timing based on customer journey stage
- Automatic score calculation and trend tracking